FAQ
Frequently asked questions.
Everything you need to know about AMMP OS, from platform capabilities to getting started with an AI coworker built on top of it.
Product & Platform
How AMMP OS works
What is AMMP OS?
AMMP OS is a cloud-based monitoring, reporting, and analytics platform purpose-built for renewable energy portfolios: solar, storage, and hybrids. It unifies data from all your sites and equipment brands into a single operational hub.
What types of energy systems does AMMP support?
AMMP supports solar PV, battery energy storage systems (BESS), hybrid systems, and mini-grids. Whether you operate rooftop solar, ground-mount installations, or off-grid systems, AMMP can monitor and manage them.
Can I monitor multiple equipment brands in one platform?
Yes. AMMP integrates with 30+ equipment manufacturers including inverters, meters, batteries, and environmental sensors. You get a single view across your entire portfolio regardless of hardware brand.
Is AMMP cloud-based or on-premise?
AMMP is a cloud-based SaaS platform. There's nothing to install or maintain on your side. You access everything through a web browser, and our team handles all infrastructure, updates, and security.
What dashboards and views are available?
AMMP provides portfolio-level overviews, site-level dashboards, a NOC (Network Operations Center) view for O&M teams, and a stakeholder portal for investors and clients. Each view is tailored to the needs of its audience.
Ray & AI
Our approach to AI
What is Ray?
Ray is AMMP's AI coworker, built for renewable energy portfolio operations. Ray analyzes data across your solar, storage, and hybrid assets, triages issues before your team logs on, answers operational questions with evidence, and drafts reports.
Where does Ray work?
Right inside AMMP OS, Microsoft Teams, and Slack. Your team can ask Ray for performance summaries or review triaged alerts in the tools they already use every day.
How does Ray avoid making things up?
Ray is grounded in AMMP OS's unified data foundation. Every answer cites its evidence, such as inverter readings, string comparisons, alarm history, or contract terms. When evidence is incomplete, Ray says so instead of guessing.
Is our data used to train public AI models?
No. Your portfolio data, operational logs, and conversations stay private to your organization and are never used to train external AI models.
Can Ray control our hardware?
No. Ray surfaces root causes, drafts work orders, and answers questions, but humans stay in control. Ray does not send control commands or change setpoints.
Can we connect our own AI tools to AMMP?
Yes. Through the AMMP MCP Server and Data API, you can securely connect assistants like Claude or your own internal agents to your portfolio data.
Data & Integrations
Connecting your equipment
How does AMMP connect to my equipment?
AMMP primarily connects through APIs to supported equipment manufacturers' cloud platforms, no additional hardware needed. For sites where cloud connectivity isn't available or direct local communication is required, the AMMP Edge gateway can be deployed to collect data over Modbus, Sunspec, or other protocols and send it securely to the cloud.
Does AMMP offer an API?
Yes. AMMP provides a REST API that gives you programmatic access to your monitoring data. You can use it to build custom integrations, feed data into your own tools, or automate workflows.
Can I integrate AMMP with other tools like Power BI or Slack?
Yes. AMMP integrates with tools like Power BI for custom analytics dashboards, Slack for alert notifications, and other platforms via the API. This lets you fit AMMP into your existing operational workflows.
Reporting
Automated, white-labeled reports
What kind of reports can I generate?
AMMP generates automated PDF reports, financial impact reports, and performance analytics summaries. Reports can be scheduled monthly or on-demand, and cover metrics like energy yield, availability, performance ratio, and savings.
Can reports be white-labeled?
Yes. Reports can be customized with your company's branding, logo, and color scheme. This is especially useful for O&M providers and asset managers who share reports with their own clients and investors.
Security & Reliability
Built to be trusted with your data
Is AMMP secure?
Yes. AMMP Technologies is ISO/IEC 27001:2022 certified, which means our information security management system meets international standards. Data is encrypted in transit and at rest, and we follow strict access control policies.
What uptime does AMMP provide?
AMMP is cloud-hosted with high-availability infrastructure. Our platform is designed for continuous uptime with redundancy and automated failover, so your monitoring data is always accessible.
Switching & Getting Started
Moving to AMMP
How long does setup take?
About a month. Our team handles onboarding, integration, and data migration.
Do I need to replace my existing hardware?
No. AMMP connects to equipment you already have from 30+ manufacturers.
What if I'm under contract with another monitoring provider?
We can start with a low-touch dry run during the handover period, then move everything over quickly after initial setup.
Is there a free trial?
We offer a discounted 6-month trial period that includes a pilot phase. This lets you validate AMMP with a subset of your portfolio before committing to a full rollout.
Can I run AMMP alongside my current monitoring setup?
Yes. During the trial period, you can run AMMP side-by-side with your existing tools. This lets you compare performance and build confidence before transitioning fully.
How does pricing work?
Based on MWp and the modules you choose. See the pricing page for details.